This policy is provided by Jiutech Ltd, trading as climateJob ("climateJob", "we", "us" or "our").

This Acceptable Use Policy ("AUP") forms part of the climateJob Terms of Service and applies to everyone who accesses or uses the climateJob Service.
 

The purpose of this policy is to ensure that climateJob remains secure, reliable and useful for individual air-conditioning and refrigeration engineers and their businesses.

By using climateJob, you agree to comply with this policy.

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1. Permitted Use

You may use climateJob for legitimate business purposes connected with the operation and management of your air-conditioning and refrigeration business.

This includes using climateJob to:

• manage customers and customer information

• manage assets and equipment

• create and manage jobs

• schedule call-outs, servicing, maintenance and commissioning

• create job reports

• obtain digital signatures

• generate and send signed PDF reports

• store photographs and documents

• manage refrigerant and cylinder information

• record F-Gas-related information

• calculate refrigerant charge and CO2e information

• manage compliance-related schedules

• and perform other legitimate activities supported by the Service
   

2. Compliance with the Law

You must use climateJob in accordance with all applicable laws and regulations.

You must not use the Service to: commit or facilitate a criminal offence; commit fraud or deception; violate another person's legal rights; breach applicable data-protection legislation; infringe intellectual-property rights; distribute unlawful material; or facilitate any other unlawful activity.
 

3. Account Security

You are responsible for maintaining the security of your climateJob account.

You must not: share your login credentials with another person; allow unauthorised people to access your account; attempt to access another user's account; attempt to obtain another user's credentials; circumvent authentication controls; bypass access restrictions; or deliberately interfere with account security.

If you believe your account has been compromised, you must notify climateJob promptly.

Contact: hello@climatejob.co.uk
 

4. Prohibited Technical Activities

You must not attempt to: gain unauthorised access to climateJob systems; access areas of the Service that you are not authorised to access; probe, scan or test the vulnerability of our systems without our written permission; bypass security mechanisms; interfere with servers or networks supporting climateJob; introduce malicious code; introduce viruses, worms, ransomware or other malware; conduct denial-of-service attacks; overload the Service; interfere with another customer's use of climateJob; reverse engineer the Service except where expressly permitted by applicable law; or attempt to obtain or reconstruct climateJob's source code.

5. Automated Access and Scraping

You must not use automated systems, bots, scripts, crawlers or similar technologies to access climateJob in a manner that: places an unreasonable load on the Service; interferes with normal operation; circumvents technical restrictions; collects information belonging to other users; or bypasses authentication or access controls.

This does not prevent reasonable use of functionality that climateJob expressly provides for automated processing or integrations.

6. Customer Data

You are responsible for all information that you upload, enter, store or otherwise process through climateJob.

You must ensure that you have the necessary: rights; permissions; authorisations; and lawful basis to process the information through the Service.

This is particularly important where you upload personal data belonging to your customers.

You must not use climateJob to process personal data unlawfully.

Where you are the Controller of personal data entered into climateJob, you remain responsible for complying with applicable data-protection legislation.

Further information is contained in our Privacy Policy and Data Processing Agreement.

7. Personal Data

You should only enter personal data into climateJob that is reasonably necessary for your legitimate business purposes.

You should not intentionally upload unnecessary sensitive information.

In particular, climateJob is not designed for the routine processing of special category personal data, including: health information; racial or ethnic origin; political opinions; religious or philosophical beliefs; trade-union membership; genetic information; biometric information used for identification; information concerning sex life; or information concerning sexual orientation.

If you have a legitimate reason to process such information, you are responsible for ensuring that the processing is lawful and appropriate.

8. Illegal or Harmful Content

You must not use climateJob to upload, store, transmit or distribute content that: is unlawful; is fraudulent; is defamatory; is threatening; is abusive; incites violence; promotes illegal activity; infringes copyright or other intellectual-property rights; infringes privacy rights; contains malicious software; or otherwise creates a material legal or security risk for climateJob or another person.

9. Intellectual Property

You must not use climateJob to infringe the intellectual-property rights of another person or organisation.

You must ensure that you have the appropriate rights to upload: photographs; documents; logos; reports; images; text; customer information; or other materials.

You remain responsible for any intellectual-property claims arising from content you upload.

10. Fraud and Misrepresentation

You must not use climateJob to: create fraudulent job records; deliberately falsify customer information; impersonate another person; create misleading documentation; submit fraudulent claims; manipulate records for unlawful purposes; misrepresent work that has not been carried out; or otherwise use the Service to facilitate fraud or deception.

climateJob provides tools for creating and managing business records. You remain responsible for ensuring those records are accurate and truthful.

11. F-Gas and Professional Compliance

climateJob provides functionality intended to help air-conditioning and refrigeration engineers manage F-Gas-related information and compliance activities.

However, climateJob does not guarantee that using the Service automatically makes your business compliant with F-Gas legislation or any other regulatory requirements.

You remain responsible for: understanding the regulations applicable to your work; maintaining appropriate qualifications and certifications; carrying out required checks; maintaining accurate records; entering accurate refrigerant information; checking charge-weight calculations; checking CO2e calculations; completing required leak checks; complying with applicable deadlines; and ensuring your documentation meets applicable legal requirements.

Automated reminders, calculations and scheduling features are provided as management tools and should be checked by you.

12. Misuse of Automated Features

climateJob contains automated features such as: CO2e calculations; charge-weight calculations; compliance scheduling; automated emails; PDF generation; and automated reminders.

You must not deliberately manipulate information in order to cause the Service to generate misleading or fraudulent records.

You are responsible for checking information entered into the Service and outputs generated by the Service before relying on them.

13. Interference with Other Users

You must not use climateJob in a way that materially interferes with another customer's ability to use the Service.

This includes: deliberately consuming excessive system resources; attempting to disrupt the Service; attacking or harassing other users through the Service; accessing another customer's information; or attempting to obtain information belonging to another customer.

14. Security Vulnerabilities

If you discover a potential security vulnerability in climateJob, you should report it responsibly rather than attempting to exploit it.

Please contact: hello@climatejob.co.uk

Please provide enough information for us to investigate the issue.

You must not publicly disclose or exploit a vulnerability before giving climateJob a reasonable opportunity to investigate and address it.

15. Enforcement

If we reasonably believe that you have breached this Acceptable Use Policy, we may take appropriate action.

Depending on the circumstances, this may include: contacting you; requesting that you stop the relevant activity; removing or restricting access to relevant content; temporarily restricting your account; suspending your access to climateJob; terminating your Subscription; or taking legal action.

Where reasonably practicable, we will consider the seriousness of the breach, the potential risk to climateJob and other users, and whether the issue can be resolved without suspension or termination.

We may take immediate action where reasonably necessary to: protect security; prevent fraud; comply with law; prevent harm; or protect climateJob, our users or third parties.

16. Reporting a Violation

If you believe someone is misusing climateJob or creating a security, privacy or legal risk, please contact: hello@climatejob.co.uk

Please provide relevant information about the issue so that we can investigate it.

17. Relationship with the Terms of Service

This Acceptable Use Policy forms part of the climateJob Terms of Service.

A breach of this policy may also constitute a breach of the Terms of Service.

If there is a conflict between this policy and the Terms of Service, the Terms of Service will apply unless this policy specifically addresses the issue.

18. Changes to This Policy

We may update this Acceptable Use Policy from time to time to reflect: changes to climateJob; new features; security developments; changes in applicable law; regulatory requirements; or changes in how the Service is used.

Where material changes are made, we will provide reasonable notice where appropriate.

The "Last updated" date at the beginning of this policy will be updated when changes are made.

19. Contact Us

If you have questions about this Acceptable Use Policy, please contact:

Jiutech Ltd, trading as climateJob.
Company number: 17419641.
Registered office: 21 Falconers Rise, Northampton, NN4 0RJ, UK.
Email: hello@climatejob.co.uk.
Website: www.climateJob.co.uk