This policy is provided by Jiutech Ltd, trading as climateJob ("climateJob", "we", "us" or "our").

This Subscription and Cancellation Policy explains how climateJob subscriptions, free trials, billing, cancellation and access after cancellation work.

It forms part of the climateJob Terms of Service.
 

1. Current climateJob Subscription

The current climateJob subscription is the Solo Subscription, designed specifically for individual air-conditioning and refrigeration engineers.

Current price: £17.99 per month.

The price displayed at checkout will apply to your Subscription unless a different price has been agreed with you or you are using a promotional offer.

The climateJob pricing structure may change as we introduce additional plans or features.

2. Free Trial

climateJob currently offers a 30-day free trial.

A valid payment card is required to start the trial.

The purpose of the trial is to allow you to use climateJob and decide whether it is suitable for your business before becoming a paying subscriber.

The trial period may change in the future or may differ for particular promotional offers.

The trial period applicable to you will be displayed when you sign up.

3. Card-Required Trial

Because climateJob uses a card-required trial:

• You provide valid payment details when starting your trial. You are not charged during the applicable free-trial period. You may cancel at any time during the trial. If you cancel before the trial ends, you will not be charged for the next paid Subscription period. If you do not cancel before the trial ends, your trial may automatically convert into the applicable paid Subscription. Once the trial converts, the payment method you provided may be charged automatically

We will make the applicable price and billing frequency clear before or when you start the trial.

4. Starting a Paid Subscription

When your trial ends without cancellation, or when you otherwise purchase a paid Subscription, you authorise climateJob's payment provider, Stripe, to charge your selected payment method for the Subscription.

Your Subscription will renew automatically at the applicable billing interval unless you cancel it.

5. Payment Processing

Payments are processed by Stripe.

climateJob does not intentionally store complete payment-card details.

Stripe may process information required to: process payments; manage subscriptions; prevent fraud; manage payment failures; comply with financial and legal requirements; and provide its payment services.

Stripe's own terms and privacy documentation may also apply to payment processing.

6. Billing

Your Subscription will be billed according to the billing frequency displayed when you subscribe.

For the current Solo Subscription, billing is monthly unless otherwise stated.

You are responsible for ensuring that your payment information is accurate and up to date.

7. Failed Payments

If a payment for your Subscription fails, you will have a 48-hour grace period from the time of the failed payment to resolve it, during which your access to climateJob continues as normal.

During this period, a notice will be shown within the application confirming that a payment has failed and how many hours remain to resolve it; Stripe may automatically attempt to collect the payment again; and you can update your payment details at any time via Manage billing within the application, which will prompt an immediate attempt to collect the outstanding payment.

If the payment has not been successfully collected within the 48-hour period, your access to climateJob will be restricted in the same way as for any other lapsed Subscription.

Even where your access has been restricted, you can still open Manage billing to update your payment details, and any successful payment, whether made this way or collected automatically by Stripe will normally restore your access immediately.

If a separate payment failure occurs after your access has been restored, a new 48-hour grace period will begin from that failure.

8. How to Cancel

You may cancel your climateJob Subscription at any time.

Cancellation can be made through the cancellation functionality provided within the climateJob application via Manage billing.

9. When Cancellation Takes Effect

Unless otherwise stated at checkout or required by law, cancelling your Subscription will prevent future renewals but will not normally terminate your access immediately.

You will normally continue to have access to climateJob until the end of your current paid billing period.

For example: If your Subscription renews on 15 September and you cancel on 20 August, your Subscription will normally remain active until 14 September and will not renew on 15 September.

10. Cancelling During the Free Trial

You can cancel your Subscription during your free trial at any time.

If you cancel before the trial ends: your trial will not convert to the paid Subscription; and you will not be charged for the next paid Subscription period.

Your access to the trial may continue until the end of the trial period or may end earlier depending on the cancellation process used.

11. Refunds After Cancellation

Cancelling your Subscription does not normally create an automatic entitlement to a refund for unused time remaining in a paid billing period.

For example, if you pay £17.99 for a monthly Subscription and cancel halfway through the month, your Subscription will normally remain active until the end of that billing period but you will not automatically receive a refund for the remaining days.

Refunds are governed by our separate Refund Policy.

Nothing in this policy limits any statutory rights you may have.

12. Price Changes

We may change: Subscription prices; Subscription plans; billing intervals; features included in a plan; or our overall pricing structure.

Where a price change affects an existing Subscription, we will provide reasonable advance notice where required.

If you do not wish to continue at the new price, you may cancel before the new price takes effect.

13. Promotional Pricing

From time to time, climateJob may offer: discounted subscriptions; promotional pricing; extended trials; introductory offers; or other special offers.

Promotional offers may have additional terms.

Unless expressly stated otherwise, a promotional price will revert to the standard applicable Subscription price once the promotional period ends.

The price that will apply after the promotional period will be made clear when you accept the offer.

14. Changes to Your Subscription

If climateJob introduces additional Subscription plans in the future, you may be given the option to change your plan.

Any change to your Subscription will be subject to the pricing and features displayed when you make the change.

At present, the climateJob Solo Subscription supports 1 user per account.

Any future multi-user plans will be subject to their own pricing and Subscription terms.

15. Suspension for Non-Payment

We may suspend or restrict access to climateJob where payment remains overdue.

Where reasonably practicable, we will notify you and provide an opportunity to update your payment details.

Suspension for non-payment does not remove any payment obligations that have already accrued.

16. Cancellation by climateJob

We may suspend or terminate your Subscription where: you materially breach the Terms of Service; you breach the Acceptable Use Policy; your use of the Service creates a security or legal risk; payment remains overdue; we are legally required to do so; or we discontinue the relevant Service.

Where reasonably practicable, we will provide notice and an opportunity to remedy the issue where appropriate.

17. Service Discontinuation

If climateJob permanently discontinues a paid Service, we will provide reasonable notice where practicable.

Where appropriate, we may offer: continued access until the end of a paid period; a replacement Service; a credit; or a refund for an affected unused period.

This does not affect any statutory rights you may have.

18. Your Data After Cancellation

You are responsible for exporting any Customer Data that you wish to retain.

Following cancellation or termination: You have 30 days to request access to or export of Customer Data that remains available in climateJob's active systems.

We strongly recommend exporting your data before or immediately after cancellation.

After the 30-day period expires, climateJob may permanently delete Customer Data from its active systems.

Customer Data may remain temporarily within backup systems where immediate deletion is not technically practicable.

Backup data will remain appropriately protected and will not ordinarily be processed except where necessary for: disaster recovery; security; legal compliance; or restoration of the Service.

Further details are provided in our Data Processing Agreement.

19. What Happens to Your Account After Cancellation

After your Subscription ends: your access to paid features will cease; your account may be deactivated; you may no longer be able to create or modify jobs; your Customer Data will be subject to the 30-day retrieval period described above; and data may subsequently be deleted in accordance with our retention and deletion procedures.

Information that we are legally required to retain, such as certain financial or accounting records, may be retained for the legally required period.

20. No Long-Term Commitment

Unless otherwise stated in a specific offer, the current climateJob Solo Subscription is a month-to-month Subscription.

There is no minimum long-term contract.

You can cancel before your next renewal.

21. Contact Us

If you have questions about your Subscription, billing or cancellation, please contact:

Jiutech Ltd, trading as climateJob.
Company number: 17419641.
Registered office: 21 Falconers Rise, Northampton, NN4 0RJ, UK.
Email: hello@climatejob.co.uk.
Website: www.climateJob.co.uk

end of terms 
last updated: 27th August 2026