These Terms of Service ("Terms") govern your access to and use of the climateJob website, mobile application, software, desktop application and related services ("Service").

The Service is provided by Jiutech Ltd, a company incorporated in England and Wales, trading as "climateJob" ("climateJob", "we", "us" or "our").

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Company number: 17419641

Registered office: 21 Falconers Rise, Northampton, NN4 0RJ, UK

Email: hello@climatejob.co.uk

Website: www.climateJob.co.uk

By creating an account, accepting these Terms during registration or checkout, starting a Free Trial, purchasing a Subscription or using the Service, you agree to these Terms.

If you are entering into these Terms on behalf of a business, you confirm that you have authority to do so.

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1. Definitions and Interpretation

In these Terms, the following definitions apply:
 

Account means the account created by you to access and use the Service.

Customer means the individual who subscribes to and uses the Service.

Customer Data means information, records, photographs, documents, job information, asset information, customer information and other content entered, uploaded or generated by the Customer through the Service.

Documentation means user guides, instructions and other materials that climateJob makes available in connection with the Service.

Free Trial means the trial period offered by climateJob before a paid Subscription begins, the duration of which will be displayed to the Customer at the time of registration.

Subscription means the paid subscription selected by the Customer for access to the Service.

Subscription Term means the period for which the Customer has an active Subscription, including any renewal periods.

Service means the climateJob software, website, mobile application, desktop application, features and related services made available by climateJob.

Third-Party Service means any service, software, platform, infrastructure or technology supplied by a third party and used by climateJob to provide or support the Service.

References to "including" or "includes" shall be interpreted without limitation.

References to legislation include that legislation as amended, extended or replaced from time to time.
 

2. About climateJob

climateJob is a software-as-a-service platform designed specifically for individual air-conditioning and refrigeration engineers operating within the air-conditioning and refrigeration industry.

The Service provides tools for managing jobs, customers, assets, scheduling, service information, documentation and F-Gas-related information.

Features may include:

• Unlimited jobs

• Customer and account management

• Unlimited assets

• Call-out management

• Service and maintenance management

• Commissioning management

• Scheduling

• Digital customer signatures

• Signed PDF job reports

• Automated email delivery

• Offline-first functionality

• Voice-to-note

• Equipment label scanning

• Cylinder management

• Refrigerant charge-weight tracking

• CO2e calculations

• Compliance-related scheduling

• Job photographs

• Document storage

• Business administration

• Desktop access

• and Reporting

The specific features available to you may depend on your Subscription and may change over time.

The Service is currently provided on a single-user basis. Each Subscription currently permits one individual Customer to access and use the Service.

climateJob may introduce multi-user functionality and additional Subscription plans in the future, which may be subject to additional terms and pricing.

3. Acceptance of these Terms

You accept these Terms when you:

• create a climateJob Account

• accept these Terms during registration or checkout

• start a Free Trial

• purchase a Subscription

• or access or use the Service

If you do not agree to these Terms, you must not access or use the Service.

You enter into these Terms as an individual and are responsible for ensuring that you have the legal capacity to enter into this agreement.

4. Eligibility and Account Registration

You must provide accurate and complete information when registering for the Service.

You must register for climateJob using your own identity and business information. You must not create an Account using false information or impersonate another person or business.

You must be at least 18 years old to enter into a Subscription with climateJob.

The Service is currently intended for use by individual air-conditioning and refrigeration engineers operating within the air-conditioning and refrigeration industry.

You are responsible for:

• keeping your Account information accurate and up to date

• maintaining the confidentiality of your login credentials

• ensuring that no other individual uses your Account

• notifying climateJob promptly if you suspect unauthorised access to your Account

• and complying with these Terms when using the Service

5. Single-User Subscription

Each climateJob Subscription currently provides access for one individual user.

Your Account and login credentials must not be shared with another individual.

You must not allow another person to use your Account, whether temporarily or permanently.

If another individual requires access to climateJob, they must have their own Subscription where multi-user subscriptions are available.

climateJob may introduce multi-user subscriptions in the future. Any new user limits, pricing and functionality will be communicated at the time such plans become available.

6. Licence to Use climateJob

Subject to your compliance with these Terms and payment of applicable Subscription fees, climateJob grants you a limited, non-exclusive, non-transferable and revocable right to access and use the Service during your Subscription Term.

Your right to use climateJob is limited to your own internal business operations as an individual and may not be shared with another individual or business.

You do not acquire ownership of the software, application, website, technology or underlying intellectual property by subscribing to climateJob.
 

7. Free Trial

climateJob may offer a Free Trial to eligible new Customers.

The duration of the Free Trial will be displayed at the time of registration and may change from time to time.

The Free Trial currently lasts 30 days, unless a different period is expressly stated when you register.

The duration of any Free Trial applicable to you will be the duration displayed at the point of registration. A change to the standard Free Trial period will not retrospectively alter a trial that has already started.

Where a payment card is required to start a Free Trial:

• you will not normally be charged when the trial begins

• your payment details will be securely processed by our payment provider

• unless you cancel before the Free Trial ends, your Subscription will automatically convert to the applicable paid Subscription

• the applicable price will be displayed before you begin the trial

• and the payment method provided by you may be charged when the Free Trial ends

Further details concerning trials, automatic renewal and cancellation are provided in our Subscription and Cancellation Policy.

8. Subscription Fees and Payment

Subscription fees are charged in accordance with the pricing displayed by climateJob at the time you purchase or change your Subscription.

Your Subscription currently provides access for one user.

If climateJob introduces additional Subscription tiers or multi-user functionality, the applicable pricing and user limits will be displayed before you purchase or change your Subscription.

Prices may be displayed exclusive or inclusive of VAT depending on how prices are presented at checkout.

Where VAT or another applicable tax is payable, it may be added at the applicable rate.

Payments are processed through our designated payment provider.

You authorise climateJob and/or its payment provider to charge the payment method associated with your Account for applicable Subscription fees.

If a payment for your Subscription fails, you will have a 48-hour grace period from the time of the failed payment to resolve it, during which your access to climateJob continues as normal.

During this period, a notice will be shown within the application confirming that a payment has failed and how many hours remain to resolve it; Stripe may automatically attempt to collect the payment again; and you can update your payment details at any time via Manage billing within the application, which will prompt an immediate attempt to collect the outstanding payment.

If the payment has not been successfully collected within the 48-hour period, your access to climateJob will be restricted in the same way as for any other lapsed Subscription.

Even where your access has been restricted, you can still open Manage billing to update your payment details, and any successful payment, whether made this way or collected automatically by Stripe, will normally restore your access immediately.

If a separate payment failure occurs after your access has been restored, a new 48-hour grace period will begin from that failure.

Further details concerning Subscription renewal, cancellation and refunds are provided in our Subscription and Cancellation Policy and Refund Policy.

9. Customer Responsibilities

You are responsible for your use of the Service and for ensuring that information entered into climateJob is accurate and appropriate.

You agree to:

• provide accurate information

• maintain appropriate login security

• use the Service lawfully

• comply with these Terms

• maintain appropriate internet connectivity and compatible devices

• ensure that information entered into the Service is accurate

• obtain any permissions or consents necessary to process information you upload

• comply with applicable laws and regulations

• and take reasonable steps to prevent unauthorised access to your Account

You are responsible for determining whether climateJob is suitable for your business.
 

10. Customer Data

You retain ownership of your Customer Data.

climateJob does not acquire ownership of your Customer Data merely because you upload or enter it into the Service.

You grant climateJob a limited, non-exclusive licence to host, store, reproduce, process, transmit and otherwise use Customer Data only to the extent reasonably necessary to:

• provide the Service

• operate and maintain the Service

• provide customer support

• generate documents and reports requested by you

• perform calculations and automated functions

• maintain security

• prevent fraud or misuse

• and comply with legal obligations

You are responsible for the accuracy, legality and completeness of Customer Data and for ensuring that you have all necessary rights, permissions and lawful bases required to provide Customer Data to climateJob.

Where Customer Data contains personal data relating to your customers, employees or other individuals, you are responsible for ensuring that you have a lawful basis for collecting and processing that information and for providing it to climateJob for processing as part of the Service.
 

11. Personal Data and Data Protection

climateJob processes personal data in accordance with applicable UK data-protection legislation.

Where climateJob processes personal data on your behalf in connection with your use of the Service, the relationship between you and climateJob will also be governed by our Data Processing Agreement (DPA).

Where climateJob processes your personal data for its own purposes, such processing will be explained in our Privacy Policy.

The Privacy Policy and DPA form part of the contractual framework governing the Service where applicable.

climateJob may use carefully selected Third-Party Services to provide elements of the Service, including hosting, payment processing, email delivery, authentication, security and other technical infrastructure.

Details of relevant third-party providers that process personal data on behalf of climateJob will be provided in our Privacy Policy and, where applicable, our DPA and sub-processor information.

climateJob does not sell Customer Data or use Customer Data for targeted advertising.
 

12. F-Gas, Refrigerant and Compliance Information

climateJob provides tools intended to assist engineers and businesses in managing F-Gas-related information, refrigerant records, cylinder information, charge weights, CO2e calculations, leak-test information and compliance-related scheduling.

These features are designed as management and record-keeping tools.

climateJob does not provide legal, regulatory or professional advice.

You remain solely responsible for:

• ensuring that your business complies with applicable legislation

• ensuring engineers have the required qualifications

• entering correct equipment and refrigerant information

• verifying charge weights and other technical information

• checking CO2e calculations where necessary

• ensuring required leak checks and servicing are carried out

• ensuring required records are retained

• responding to reminders and scheduled compliance activities

• and determining the legal and technical requirements applicable to each installation

Automated calculations, reminders or schedules should not be treated as a guarantee that a legal or regulatory requirement has been satisfied.

Regulations, guidance, refrigerant classifications and technical requirements may change. You are responsible for verifying that the information provided by climateJob remains appropriate for your circumstances.
 

13. Automated Calculations and Scheduling

climateJob may use information entered by you to calculate values including refrigerant charge information and CO2e values and to generate reminders or suggested schedules.

The accuracy of these outputs depends partly on the accuracy and completeness of information supplied by you.

climateJob does not guarantee that an automated calculation or scheduling recommendation will identify every applicable legal, regulatory or operational requirement.

You remain responsible for reviewing and acting upon information generated by the Service.
 

14. Offline Functionality

climateJob may provide offline-first functionality allowing certain features to be used without an active internet connection.

Offline functionality may vary between devices, operating systems and features.

Information entered while offline may not synchronise with the Service until an internet connection becomes available.

You are responsible for ensuring that your device has sufficient battery, storage and functionality to use the Service.

We do not guarantee that every feature will be available offline at all times.
 

15. Digital Signatures and Documents

climateJob may allow you to obtain electronic signatures from customers and generate PDF documents based on information entered into the Service.

You are responsible for:

• ensuring that the information contained within a document is accurate

• obtaining any required customer authority or consent

• determining whether an electronic signature is legally appropriate for the particular transaction

• retaining any records required by law

• and ensuring that documents are sent to the correct recipient

climateJob does not guarantee that every electronic signature or generated document will satisfy every legal or contractual requirement applicable to your business.
 

16. Third-Party Services

climateJob uses selected Third-Party Services to operate and provide certain elements of the Service.

These providers may include services used for:

• payment processing

• email delivery

• cloud hosting and storage

• authentication

• security

• software infrastructure

• and other technical services required to operate climateJob

These currently include:

Provider | Purpose

• Stripe | Subscription and payment processing

• Resend | Automated and transactional email delivery

• Supabase | Database, backend infrastructure and authentication

• Netlify | Hosting and application deployment

• Wix | Website, forms and website functionality

Where a third-party provider processes personal data on behalf of climateJob, the relevant processing will be subject to applicable data-protection requirements and appropriate contractual arrangements.

Details of relevant third-party providers and their purposes will be set out in the climateJob Privacy Policy and, where applicable, the Data Processing Agreement.

Third-party services may have their own terms and privacy policies. climateJob is not responsible for the independent operation, availability or policies of third-party services outside climateJob's reasonable control.

17. Service Availability

We will use reasonable efforts to keep climateJob available and operational.

However, we do not guarantee that the Service will:

• be available continuously

• be completely free from errors

• be uninterrupted

• be available on every device

• operate without delays

• or meet every individual business requirement

The Service may occasionally be unavailable due to:

• planned maintenance

• emergency maintenance

• software updates

• security measures

• infrastructure failures

• telecommunications failures

• third-party service failures

• or circumstances beyond our reasonable control

climateJob does not currently provide a guaranteed Service Level Agreement or uptime commitment.

Where reasonably practicable, we will provide advance notice of planned significant maintenance.

18. Software Updates and Changes

We may update, improve, modify or replace elements of the Service from time to time.

Changes may include:

• new functionality

• improvements to existing features

• security updates

• performance improvements

• changes required by law

• changes to third-party services

• or removal of features that are no longer commercially or technically viable

We will use reasonable efforts to ensure that material changes do not substantially reduce the overall functionality of the Service for existing customers without appropriate notice.

19. Intellectual Property

All intellectual property rights in climateJob, including but not limited to:

• the software

• source code

• application

• website

• user interface

• designs

• graphics

• logos

• trademarks

• documentation

• databases

• workflows

• underlying technology

• and other materials created or supplied by climateJob

belong to climateJob or its licensors.

Except for the limited right to use the Service under these Terms, no intellectual property rights are transferred to you.

You must not, except where permitted by law:

• copy the software

• reproduce or redistribute the Service

• reverse engineer the software

• attempt to obtain source code

• create derivative works

• remove proprietary notices

• resell or sublicense access

• rent or lease the Service

• use the Service to build a competing product

• or commercially exploit the Service outside the scope of your Subscription
   

20. Confidentiality

Each party may receive confidential information belonging to the other party.

Each party agrees to take reasonable steps to protect confidential information and not disclose it to third parties except where:

• disclosure is required by law

• disclosure is necessary to provide the Service

• the information is already publicly available

• the information was lawfully known before disclosure

• or the other party has given permission

Customer Data will be treated as confidential information belonging to the Customer, subject to the provisions concerning data protection and the operation of the Service.

These confidentiality obligations continue after termination of the Subscription where the information remains confidential.

21. Acceptable Use

You must use climateJob responsibly and lawfully.

You must not use the Service to:

• commit or facilitate unlawful activity

• distribute malware or malicious code

• attempt to gain unauthorised access

• interfere with the operation or security of climateJob

• circumvent Subscription or user limits

• upload content that infringes another person's rights

• transmit material that is unlawful, fraudulent or malicious

• abuse or harass other users

• attempt to probe or compromise our systems

• reverse engineer the Service except where legally permitted

• or use the Service to create or operate a competing service

Additional requirements may be set out in the climateJob Acceptable Use Policy.

22. Account Security

You are responsible for maintaining the security of your Account.

You must not share passwords or authentication credentials with another person.

If you become aware of:

• unauthorised access

• a lost or compromised device

• stolen credentials

• or any other security incident affecting your Account,

you must notify climateJob as soon as reasonably practicable.

We may temporarily suspend an Account where we reasonably believe suspension is necessary to protect the Account, the Customer, other customers or the Service.

23. Data Storage and Backups

We will take reasonable technical and organisational measures to protect Customer Data.

We may maintain backups as part of our normal operational processes.

However, no online storage system can guarantee that data will never be lost or corrupted.

You should retain independent copies of information that is particularly important to your business or that you are legally required to retain.

climateJob's backup procedures do not remove your responsibility to maintain copies of records that you are required to retain by law or regulation.

24. Suspension

We may suspend all or part of your access to climateJob where reasonably necessary:

• to protect the security of the Service

• to prevent fraud or misuse

• where you materially breach these Terms

• where payment remains overdue

• where your use presents a security or operational risk

• where required by law or a regulatory authority

• or to carry out emergency maintenance

Where reasonably practicable, we will notify you before suspension and provide an opportunity to resolve the relevant issue.

Where immediate suspension is reasonably necessary to protect the Service or other users, we may suspend access without prior notice.

25. Termination

Either party may terminate the contractual relationship in accordance with the applicable Subscription and Cancellation arrangements.

climateJob may terminate or suspend your Account where you materially breach these Terms and, where the breach can be remedied, fail to remedy it within a reasonable period after being notified.

We may terminate the Service immediately where:

• continued provision would be unlawful

• your use presents a serious security risk

• you engage in fraudulent activity

• you repeatedly breach these Terms

• or we cease operating the relevant Service

Termination does not affect rights or obligations that arose before termination.

26. Effect of Termination and Customer Data

When your Subscription ends, your right to access paid features will cease at the end of the applicable Subscription period unless otherwise agreed.

You are responsible for exporting any Customer Data that you wish to retain before the final day of your Subscription.

Your Data After Cancellation. You are responsible for exporting any Customer Data that you wish to retain. Following termination of your Subscription, climateJob will provide a 30-day post-termination data retrieval period. During this period, you may request access to or export of Customer Data that remains available in climateJob's active systems. You should make any request as soon as possible after cancellation. After the 30-day period expires, climateJob may permanently delete Customer Data from its active systems. Customer Data may remain temporarily in backup systems where immediate deletion is not technically practicable. Backup copies will remain appropriately protected and will not ordinarily be processed except where necessary for:

• disaster recovery

• security

• legal compliance

• or restoration of the Service

Further details are contained in the Data Processing Agreement.

Any provisions which by their nature should survive termination will continue to apply, including provisions relating to intellectual property, confidentiality, data protection, liability and accrued rights.

27. Warranties and Disclaimers

We will provide the Service with reasonable skill and care.

Except where expressly stated in these Terms and to the maximum extent permitted by applicable law, climateJob does not guarantee that:

• the Service will be completely uninterrupted

• the Service will be error-free

• all information generated by the Service will be accurate

• the Service will satisfy every business requirement

• every F-Gas or regulatory requirement will be identified

• every automated calculation will be correct in every circumstance

• or the Service will prevent every loss of data

You are responsible for verifying information and outputs generated by climateJob before relying upon them for technical, regulatory, contractual or business decisions.

Nothing in these Terms excludes statutory rights or guarantees that cannot legally be excluded.

28. Limitation of Liability

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that applicable law does not permit us to exclude.

Subject to the above, climateJob will not be responsible for indirect or consequential losses, including loss of profits, revenue, business opportunity, goodwill or anticipated savings, except where such exclusion is prohibited by law.

We will not be responsible for losses arising from:

• inaccurate information entered by you

• incorrect equipment or refrigerant information

• your failure to act upon reminders or notifications

• your failure to maintain appropriate records

• your failure to maintain appropriate backups where necessary

• internet or telecommunications failures

• third-party services

• unauthorised access caused by your failure to maintain Account security

• or use of the Service contrary to these Terms

Subject to applicable law, climateJob's total aggregate liability arising from or in connection with the Service will not exceed the greater of:

(a) the total Subscription fees paid by you to climateJob during the 12 months immediately preceding the event giving rise to the claim; or

(b) £100.

This limitation does not apply to liability which cannot legally be limited or excluded.

29. Indemnity

To the extent permitted by law, you agree to compensate climateJob for reasonable losses, liabilities, costs and expenses arising from a third-party claim caused by:

• your unlawful use of the Service

• your breach of these Terms

• your infringement of another person's intellectual property or other rights

• or Customer Data supplied by you that infringes another person's rights or applicable law

This provision does not apply to the extent that the relevant claim was caused by climateJob's own breach, negligence or unlawful conduct.

30. Force Majeure

climateJob will not be responsible for failure or delay in performing its obligations where the failure or delay results from circumstances beyond our reasonable control.

Such circumstances may include:

• internet or telecommunications failures

• power outages

• cyberattacks

• natural disasters

• fire or flooding

• war or civil unrest

• government action

• industrial disputes

• failures of third-party infrastructure

• or other events outside our reasonable control

We will use reasonable efforts to minimise the impact of such events.

31. Changes to these Terms

We may update these Terms from time to time.

Where we make a material change, we will provide reasonable notice where practicable.

If you continue to use the Service after the updated Terms take effect, your continued use will constitute acceptance of the updated Terms, subject to any rights you may have under applicable law.

32. Assignment

You may not transfer or assign your rights or obligations under these Terms without our prior written consent, except where permitted by law.

We may transfer or assign our rights and obligations under these Terms as part of a restructuring, merger, acquisition, sale of the business or transfer of the Service, provided that your rights are not materially adversely affected.

33. No Partnership or Agency

Nothing in these Terms creates a partnership, joint venture, employment relationship or agency relationship between you and climateJob.

Neither party has authority to bind the other.

34. Third-Party Rights

Unless expressly stated otherwise, a person who is not a party to these Terms has no right to enforce any provision of these Terms under the Contracts (Rights of Third Parties) Act 1999.

35. Severability

If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision will be modified or removed to the minimum extent necessary.

The remaining provisions will continue in full force and effect.

36. Entire Agreement

These Terms, together with the applicable Subscription and Cancellation Policy, Privacy Policy, Data Processing Agreement, Acceptable Use Policy, Refund Policy and other documents expressly incorporated into them, form the agreement between you and climateJob concerning the Service.

They replace previous agreements or understandings relating to the same subject matter, except where expressly agreed otherwise.

37. No Waiver

If either party does not immediately exercise a right under these Terms, this does not mean that the party has waived that right.

A waiver will only be effective where expressly confirmed in writing.

38. Governing Law

These Terms and any dispute or claim arising from them or the Service will be governed by the laws of England and Wales.

39. Jurisdiction

The courts of England and Wales will have jurisdiction over disputes arising from these Terms or the Service, subject to any mandatory rights that may apply to you under applicable law.

40. Contact

If you have any questions about these Terms, your Subscription or the Service, please contact:

Jiutech Ltd, trading as climateJob. Registered in England and Wales.
Company number: 17419641.
Registered office: 21 Falconers Rise, Northampton, NN4 0RJ, UK.
Email: hello@climatejob.co.uk.
Website: www.climateJob.co.uk
 

End of Terms of Service
last updated: 27th august 2026